Global electronics company Siemens is utilizing RFID technology to add value to their products and improve customer experience.
Siemens manufactures Simogear electric gear motors for a variety of large equipment, including conveyor systems and roller coasters. Because each motor is uniquely configured for each application, Simogear users cannot just order replacement products via catalog or the Internet. Instead, they must shut down all equipment and crawl underneath or into the machinery to examine the motor’s housing and unique printed serial number or bar code to order replacements, or identify items requiring maintenance. This process of manually checking motors is very difficult, as the serial numbers are often hidden, blocked, or hard to read. Thus, manual checks are subject to error, and take anywhere from 3 to 30 minutes per unit to complete.
In order to reduce the time customers spend monitoring and maintaining their Simogear motors, Siemens is tagging all units with a custom-designed version of Omni-ID’s IQ 400 printable on-metal RFID label, powered by Impinj Monza 4QT chips. As a result, Siemens customers can simply walk up to machinery with a handheld RFID reader and detect a given part’s ID number and associated serial number. Customers can also record maintenance information to the part’s RFID label, such as date of inspection or replacement, and automatically order new parts as needed.
Siemens customers can use any EPC UHF reader to read or write to the tags, and may use their own software to manage read data. Customers can take advantage of the RFID labels to streamline unit maintenance, and Siemens will be able to offer value-added products, as well as service customers more quickly and accurately.
Interested in learning more about Omni-ID’s on-metal RFID tags? Watch the New RFID Labels Advance On-Metal and On-Liquid Asset Tracking Capabilities webinar for more information.